Unfortunately, this popular conception of grace is sometimes misconstrued, presenting grace as a commodity rather than a reality experienced in our lives. It is received through the sacraments and makes our salvation possible. But make no mistake, grace is an inside job - it's our role as leaders to model it, invest in it and commit to it.įorbes Human Resources Council is an invitation-only organization for HR executives across all industries.Religious education has taught generations of Catholics that grace is a free gift of God’s favor. When people feel psychologically safe, valued and cared for both at work and in their lives, they will bring their best selves forward and give you their discretionary effort. Leading with grace is a benefit to our organizations.
We all need grace, and we need more of it now than ever.
Grace is the act of creating an opening where you can see a life that is different than yours, and where you have empathy and compassion - an opening where people reveal more of themselves to you and feel safe to do so.
If someone was already a poor performer before, then we need to continue to manage that performance and realize it might take longer to progress in a time of crisis and exclusively virtual connections. If someone was a good performer before and something has now changed in their productivity or the quality of their work, seek to understand what is influencing that. This is having a genuine conversation that creates grace and safety, and in doing so, I believe that employees will feel seen and cared for. This isn’t a permanent acceptance of lowering standards or expectations. But I would suggest that we frame it differently. I recognize that in high-performance workplaces and cultures, we might worry that allowing for grace in these times may suggest accepting substandard performance.
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